Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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DAM/Library

Showing 84 of 1913

Be able to make renditions for more other file formats such as TIFF and documents

Right now, renditions supports a limited number of file formats. It would be great to have more flexibility to create renditions for TIFF images and documents.
10 months ago in Content Marketing / DAM/Library 0

Make fields required within the DAM

Woudl like to make certain fields required for certain asset types to prevent assets being uploaded without the min. fields/taxonomy
5 months ago in Content Marketing / DAM/Library 0

Redirects on CMP for Deleted Assets

Currently there is no option to implement redirects on CMP.As per the feedback: After discussing with our development team and reviewing the current capabilities of CMP, it appears that the functionality to programmatically implement redirects for...
5 months ago in Content Marketing / DAM/Library 0

Make Focal Point data available through API call

We have many use cases where we need the focal point data for an image to achieve the responsiveness our designs have called for. We know that you can create renditions of an image which can use the focal point. However, for our uses, this is not ...
over 1 year ago in Content Marketing / DAM/Library 1

File extensions for CMP image urls

Currently, the file extension implementation in the CMP seems inconsistently implemented. The urls generated by the CMP do not contain a file extension. https://images4.cmp.optimizely.com/assets/image001-12808-.png/Zz1jYzM4MmY1NjEzZDAxMWVmOTMzODZl...
11 months ago in Content Marketing / DAM/Library 0

Document Renditions

Should be able to create renditions for documents not just images or videos. Right now, clients have two upload two assets to support PDF delivery on the site.
11 months ago in Content Marketing / DAM/Library 0

Choose Thumbnail for Video File

We would like to choose a thumbnail for a video file so that we can ensure we always have a quality image to represent the file. This is crucial if we plan to share our collections with prospects (we have to protect our brand image), but important...
over 2 years ago in Content Marketing / DAM/Library 0 Future consideration

Set Asset Expiration Date from Task

I'd love to be able to add the asset expiration date at the same time that I do the rest of my asset tagging, on the task. Sending the asset to the Library and then navigating there to set the date takes longer than it should and is clunky.
over 2 years ago in Content Marketing / DAM/Library 0 Investigating

Indexing Assets

Hi Team, in the December release, you have introduced option to INDEX the Assets in Library (CMP). While we appreciate the flexibility, we also can see potential risks of enabling indexing by users by an accident and making an internal corporate c...
6 months ago in Content Marketing / DAM/Library 0

Adding closed caption files to videos in DAM

When uploading a video into the DAM now, you can't attached closed captioning to it, you have to upload those as separate (unrecognized) files and attach them in your own systems. As a goal to make videos as accessible as possible (and let's be ho...
about 2 years ago in Content Marketing / DAM/Library 0 Future consideration