Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

ADD FEEDBACK

Editing

Showing 89 of 1913

Click to edit referenced content item

Right now, when you add a content reference property to a page, there's no way to edit the piece referenced quickly. You have to go search for it in the CMS elsewhere, where in other types, you can just click to edit. We'd love the option to just ...
about 2 years ago in Content Management / Editing 0

Open documents in Microsoft Apps

Possibility to open PPT and Word documents added to the content tab not in the browser version of the application, but in the Microsoft application directly on the computer. Making edits and adding comments would be much easier.
about 2 years ago in Content Management / Editing 0

Provide clarity if a block exists in the language version an editor is working in

We have recently changed to version Optimizely 12.13.1. When creating a new language version of a page using "Duplicate content" it is not clear any longer if a block used on the page (e.g. in the Teaser field) exists in the new language version o...
about 2 years ago in Content Management / Editing 0

Make the icons for table editing clearer

The icons appearing when editing a table (i.e. icons for e.g. adding/deletíng a row or column) in Optimizely 12.13.1 are not as clear as in Optimizely 11. I think it might be due to a thicker line width that makes the icons less sharp. Suggest the...
about 2 years ago in Content Management / Editing 0

Make the popup window for special characters larger

With our recent upgrade to Optimizely 12.13.1, I now need to scroll in the popup window to find my commonly used special characters. Suggest a wider/higher popup window to make more special characters visible directly when the popup window is opened.
about 2 years ago in Content Management / Editing 0

Repositioning the publish button when using Quick Edit?

Hi, Our editors have repeatedly reported that they are having troubles with the positioning of the Publish button in Quick Edit Mode. They hit Save instead of Publish. They have put in a request to my team to move the Publish button to the upper r...
over 2 years ago in Content Management / Editing 0

Provide a large mouseover preview image for images in an asset folder

The thumbnail of an image is too small to really see what it is. If you open the image, you can see it, but it opens in the editing area which makes you have to click back, etc. to continue editing. A mouseover larger preview image from the asset ...
over 2 years ago in Content Management / Editing 0

Add websockets support when using windows authentication

As it is right now, websockets are not supportet when using "Windows" as authentication scheme. It would be really good if you added support for websockets when using windows auth.
over 2 years ago in Content Management / Editing 0

Comments Indicator when hidden

As a Web Specialist (content editor), I want the comment icon in the sub-navigation to highlight if a comment is available so I don't have to open/close the comments pane when reviewing and editing each page. These comments can provide extra detai...
almost 3 years ago in Content Management / Editing 0

Make user/group dropdown wider in Access Rights

Under Admin/Access Rights there is a select box for selecting user/group that opens when clicking "Add User/Group". This select box is too narrow when the group names are long. This has been a problem for a long time, and it is disappointing that ...
almost 3 years ago in Content Management / Editing 0