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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.


We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Experiment Authoring

Showing 4

Add rule type property to decision object

While the decision object allows you to see which rule delivered a feature, it does not specify whether this rule is an A/B Test, Targeted Delivery, etc. Customer naming conventions could theoretically provide this kind of context, but we've recei...
7 months ago in Feature Experimentation / APIs / Experiment Authoring / Feature Flagging Workflows / SDKs & Agent 0 Future consideration

Support for mobile devices/adaptive ui for feature experimentation

Currently only the latest version of the Desktop Chrome browser is supported for building experiments and campaigns within the Optimizely Experimentation app. But this is a limitation, as sometimes you need to configure feature flags on the go thr...
about 2 years ago in Feature Experimentation / Experiment Authoring 1 Future consideration

Grant Editors to have access to configure roll out rules in Production, while restricting them from configuring experiments

The goal is for us to make sure only members from the Experimentation Operations function can configure launch experiments in production, but the Product team can control roll outs in production.
over 2 years ago in Feature Experimentation / Experiment Authoring 0 Future consideration

Add possibility to define Variations directly within a Rule

Currently, Variations are created separately. It should be similar to Page targeting settings in Web, which also can be defined separately and reused, OR defined directly in the experiment
about 3 years ago in Feature Experimentation / Experiment Authoring 1 Future consideration