Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Status Shipped
Product Product Recommendations
Categories Email Personalization Portal
Created by Guest
Created on Dec 6, 2022

RELATED FEEDBACK

Email Product Recs - Have additional product details image

At present, each product recommendation consists of 2 images that are rendered in real-time: 1 image showing the Product Image, and 1 Image with product details like name, price etc, that can be configured in the Personalization Portal (styling etc.)

This request is for an additional image showing product details.
The idea is to have 2 product detail images to show details like name, price etc, that can be configured in the Personalization Portal (styling etc.) for each product.
The use case is to be able to split the product details to be shown in two separate locations.
For example:
[Headline with Product Name and Brand]
[Product Image]
[Price and other custom attributes]

Can you please check if this is possible to support?"

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