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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.


We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

Categories Portal
Created by Guest
Created on Dec 2, 2022

Exclude product sets

Exclusion tab which allows clients to exclude a set of products from all or specific widgets

  1. atm, the only way to exclude products from all widgets is for the client to send us a list of products to be manually excluded, or for customers to mark products as non-recommendable in the feed. An easier method would be to have an area within the portal where customers can define a list of products to be excluded from some or all widgets. Atm, when creating a merchandising campaign, a user can set a list of products to be excluded from this campaign. I’m thinking we have a setup similar to this, but with the option to define which widgets it should apply to. For instance, if a user wants to exclude 50 products from all widgets during the weekend, they could create an exclusion campaign that allows them to do so. If they then decide that they no longer need to exclude products on the home widget, they should be able to untick the ‘home’ widget and have this exclusion campaign fire on all widgets except the home widget.