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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.


We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

Created by Guest
Created on Jun 21, 2023

Back In Stock Trigger

an OMVP has asked about adding a "back in stock" trigger functionality to email/trigger messages. The trigger would work something like:

  • User first browses product on site which is out of stock

  • A day or sometime later the product is now back in stock

  • Trigger is fired to send back in stock product to user post the feed run

We then also provide the option to return recommendations based on these back in stock triggered products.