Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Status Future consideration
Product Content Marketing
Categories Notifications
Created by Guest
Created on Aug 23, 2022

RELATED FEEDBACK

Grouping of notifications for same requests

The amount of notifications/emails from the system is a bit overwhelming. I understand that we can turn them off completely but it would also be helpful if, at least on the app side, notifications were rolled up to whatever is the most recent. As an example, I currently have over 130 notifications sitting on my list but there are multiple notifications lumped together and spread out for the exact same task. It would be helpful if the most recent notifications would appear on the list in order with an expandable view of related notifications that were sent previously by the system. That way, I could mark all related notifications as read and clear them out together once I've addressed a task instead of having to click through my list 1 by 1 and subsequently be taken back to a task that I've already actioned/responded to when I viewed the initial notification.

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  • Guest
    Reply
    |     Feb 13, 2025

    We would also like this feature.