Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Status Shipped
Product Content Marketing
Created by Guest
Created on Oct 14, 2022

RELATED FEEDBACK

Edit Campaign Templates

Today, there is no way to edit an existing campaign template. Instead, you must create a new template and deactivate the old one. It's a lot of manual admin work, especially if you have a complex setup and need to make a small change.

  • Post comment
  • Guest
    Reply
    |     Dec 5, 2024

    Has this really been shipped? I don't think you can edit Campaign templates yet. Please confirm or update the status.

  • Guest
    Reply
    |     Sep 8, 2023

    another additional feature that would be nice is to have a "Save as" feature so that edited templates can be saved as a separate template instead of having to start from scratch.

    1 reply