Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

Add feedback Subscribe
Status Future consideration
Product Feature Experimentation
Categories Project / Account Configuration / Settings
Created by Guest
Created on Oct 17, 2023

RELATED FEEDBACK

Allow results metrics to measure conversions per session

Optimizely FX customers should have the option to be able to measure their conversions (and revenue) against the number of user sessions, rather than just against unique visitors. This could potentially work similarly to how Personalization Campaigns measure conversions in Optimizely Web.


To get this count Optimizely customers could choose to implement their own method of counting sessions via unique custom identifiers, which could be passed in during test activation or event tracking in the SDK.

  • Post comment
  • Optimizely
    Sathya Narayanan
    Reply
    |     Oct 30, 2023

    Thank you for this great suggestion! We are looking further into this recommendation and will evaluate how many additional customers could benefit from similar functionality.