Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Product Web Experimentation
Categories Experiment Authoring
Created by Guest
Created on Apr 4, 2024

RELATED FEEDBACK

Would like to have compilation of most commonly used js functions

As a new Web Experimentation customer, we continue to run into challenges where certain functionality, metrics, events, etc. are not available out of the box. The Solution Architect assigned to us (Ezequiel) has a lot of answers and examples that he shares with us but that takes time from both sides to identify the issue and generate a solution. There are times when he already has a solution that he has already created for another customer but if those existing solutions could be placed into a "Quick Start" document it would save everyone a lot of time and effort. That way we could page through it to either find the exact solution we need or one that could be easily modified to fit our need.

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