Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Status Planned
Product Customized Commerce
Categories Orders
Created by Guest
Created on Sep 28, 2022

RELATED FEEDBACK

Return order actions should be extensible

As a developer I need to be able to do actions when a customer service agent clicks the buttons in the return order view.

I can see that many of the return order actions are performed directly in the EPiServer.Commerce.UI.CustomerService.Controllers.ReturnFormController class, and not in an extensible/replaceable service class.

For easy extension/addition, I would like to have the existing logic put into a service class with an interface behind, so I can extend or intercept it.

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