Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Product Content Marketing
Created by Guest
Created on Feb 22, 2024

RELATED FEEDBACK

Ericsson: Need an API with all end points needed in order to pull correct data of their usage of the platform.

On item #7 below please find attached file where you will find comments on the current API and .csv exports. We would preferably need an API with all end points needed in order to pull correct data of our usage of the platform.Please see sheet 'File list' with comments.


The 'Form templates' and 'Workflow' sheets are data points in the API that should be included if we get a complete API. We want to get rid of the .csv exports you supply today and have all through correct API.Apart from this we are lacking User activity data that we can pull ourselves. Since we are paying per license this is a need in order for us to govern our licenses in the most effective way.


Please let us know if we should send this through another channel. Also, happy to set up a meeting with our API team to discuss more in detail. Looking forward to your reply on next steps, thanks.

Analytics gaps ...
Analytics gaps in API and export (3).xlsx
 Analytics gaps in API and export (3).xlsx
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Analytics gaps in API and export (3).xlsx
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