Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Status Future consideration
Product Content Marketing
Categories Notifications
Created by Guest
Created on Jul 6, 2023

RELATED FEEDBACK

Slack Integration for Publishing

I know we already have an existing Slack integration with Welcome that gives updates on when tasks are due, for example. Can we leverage this existing integration so that we can create a channel where it lets people across our company know only when tasks are published?

  • Post comment
  • Optimizely
    Brittany Hall
    Reply
    |     Jul 12, 2023

    Hi there! Today's Slack integration doesn't yet support channels or publishing notifications, but we're always looking to improve! We have a handful of additional Slack integration requests (create a task, create a work request, etc.) in the backlog; I'll add this one for evaluation.