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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.


We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

Status Future consideration
Product Campaign
Created by Guest
Created on Dec 13, 2022

webhook for automated opens

As a marketeer I want to receive a webhok for automated opens, because I want to analyse the follwoing:

  • Why don't I receive any opens from this recipients? Is it realy an inactive reader?

  • How is the share of users having some sort of privacy protection and caching in my recipient pool?