Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

Add feedback Subscribe
Product Configured Commerce
Categories Admin Console & Import/Export
Created by Guest
Created on Mar 19, 2025

RELATED FEEDBACK

Show which user is throwing errors in application logs

Often when a customer is experiencing an error, we can see some sort of notification within the console describing what API failed it's call, what service timed out, or some other details about the failure.

Typically, the error message includes no identifying information on which user had the error. Meaning that a frequent error could be either 1 user is having an issue 100 times, 100 users having an issue 1 time, or any range in between.

If a website user is logged into our site, and an error is thrown from an action they take, that should be an available column in the application logs.

  • Post comment