Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

Add feedback Subscribe
Status Gathering interest
Product Configured Commerce
Categories Misc.
Created by Guest
Created on Feb 26, 2025

RELATED FEEDBACK

Merged feedback
This idea has been merged into another idea. To comment or vote on this idea, please visit B2BCOM-I-575 Add Url Segment to Locations.

Critical SEO Issue with Optimizely Configured Commerce Location Finder Tool

I am writing to bring attention to a significant issue we've encountered with the out-of-the-box Optimizely Configured Commerce platform, specifically regarding the location finder tool.

Issue Description: The location pages generated by the location finder tool are not being indexed by search engines. This limitation has a profound impact on the SEO efforts at the store and brand level. As a result, businesses that have recently migrated to Optimizely's platform are experiencing a noticeable decline in overall traffic numbers.

Impact:

  1. Reduced Visibility: The inability to index location pages means that potential customers are unable to find store locations through organic search, leading to reduced visibility.

  2. SEO Performance: This issue undermines the SEO strategies of businesses, affecting their search engine rankings and online presence.

  3. Traffic Decline: The drop in organic traffic directly impacts customer acquisition and retention, ultimately affecting sales and revenue.

Request for Resolution: We kindly request the Optimizely team to prioritize this issue and provide a solution that allows location pages to be indexed by search engines. This enhancement is crucial for businesses relying on local SEO to drive foot traffic and online engagement.

Thank you for your attention to this matter. We look forward to a prompt resolution to help businesses maximize their SEO potential and achieve their digital marketing goals.