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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.


We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

Status Gathering interest
Categories CMS, Spire & Mobius
Created by Guest
Created on Dec 6, 2022

Ability to Discount a Portion of an Order

Currently the way promo codes work, you cannot exceed the highest threshold tied to the promo.


For example, if I have a promo code saying to give a 5% discount on a $5,000 order, if a customer has $6,000 in their cart and try to use the promo code, it will say Invalid Promo Code.


It would be nice if the website would give the 5% discount on the first $5,000 and not discount the remaining $1,000. Instead, we have to tell our customers to place two orders. One with the discount and the remaining $1,000 without.