Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Status Shipped
Product Configured Commerce
Categories Integration
Created by Guest
Created on May 26, 2022

RELATED FEEDBACK

Multiple payment gateways per website

We have below requirement for a client for allowing multiple payment gateways per webiste.

  1. Currently we have different Merchant Key for Auth.NET payment processor per showroom.

  2. With new requirement PS team wants to define different payment processor based on Showroom, in Opti terms defining payment processor per Warehouse.

  3. They are looking for Clover Connect for some of the showrooms and Auth.NET for rest of the showrooms.

  4. Opti OOB only allow you to define Payment processor by Website and not by Warehouse, so need change here.

  • Post comment
  • Optimizely
    Kristin McKee
    Reply
    |     Jan 5, 2023

    Good news! An update to the platform was released in December 2022 that will support this request. With the latest version of Customized Commerce, we have different payment gateway settings page per site, allowing our clients to use a different Merchant Key for each site.