Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Product Commerce Mobile App
Created by Guest
Created on Mar 20, 2025

RELATED FEEDBACK

Feature Request: Option to Update Shipping Date/Calendar Format for U.S. Customers

Hi Team,

We’ve received feedback regarding the shipping date/calendar format in the Commerce Mobile App, which currently displays dates in the day/month/year format. For our U.S. customers, the standard is month/day/year, and this difference is causing some confusion.

We understand that there isn’t an out-of-the-box setting to update the date format, but we would like to request the addition of an option to allow U.S. customers to display the shipping date/calendar in the month/day/year format. This would ensure a more intuitive experience for our U.S.-based users.

Thank you for considering this request, and we look forward to your feedback.

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