Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

ADD FEEDBACK

Configured Commerce

Showing 128

Job log export functionality

When a job fails in the production cloud environment, it is difficult to review all the log information. The investigator has to click the eyeball to view the entire log statement. Then when they back out, the have to locate the next log in the li...
over 3 years ago in Configured Commerce / Integration 0 Gathering interest

Email daily that there are orders awaiting to be approved

Would like the ability to systematically send email reminders more frequently that there are orders awaiting to be approved
almost 2 years ago in Configured Commerce 1 Gathering interest

Promotion Engine - multiple requests

Description: 1. Multitiered promotion – instead of having to set up 3 promotions/promo codes to accomplish one thing – example. Spend x amount of dollars and get y percentage off, next tier… 2x amount of dollars to get 2y percentage off.2. This ti...
almost 2 years ago in Configured Commerce / Marketing & Promotions 1 Gathering interest

Account Level - Create One Time Address

Description: Be able to turn this on/off at the account level vs all or nothing
almost 2 years ago in Configured Commerce / Users, Permissions & Security 1 Gathering interest

Way to restore a product

Sometimes products are deleted/removed accidently and customers would like a way to 'restore' it
almost 2 years ago in Configured Commerce / Catalog & Assets 1 Gathering interest

Videos

Instead of showing videos at bottom of PDP page in the tabs, allow videos to be included in the image area at top of page. One of your customer also asked to be able to see multiple images and videos in the product listing page. This could be a ni...
almost 4 years ago in Configured Commerce / Catalog & Assets 0 Gathering interest

Ability to undo a delete action for assets

When accidently deleting a folder with a lot of images, it would be great to be able to undo and recover the folder.
almost 2 years ago in Configured Commerce / Catalog & Assets 0 Gathering interest

Re-Activation Account Email Job

The feature would be a Job Postprocessor that would allow a customer to automatically send out account activation reminders for accounts with the email status of EmailNotSent. The job would require very little configuration on the end users part a...
about 2 years ago in Configured Commerce / Integration 1 Gathering interest

Make Lists toggle on/off

I suggest that the Lists feature be able to toggle on/off, just like other features like budgets, user management, and quotes.
about 2 years ago in Configured Commerce / Self-Service 5 Gathering interest

Allow Related Product construct to support Wholegoods to Parts bi-directional relationship

When customers want to be able to sell whole goods and their corresponding parts on the website, there isn't a clear way to identify to build the experience. Example: Someone looking at a whole good PDP can view 'Compatible Parts' in a carousel/ta...
about 2 years ago in Configured Commerce / Catalog & Assets 5 Gathering interest