Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Showing 113

Add Assigned User Role as optional column when Exporting Website Users

We are wanting to be able to add the assigned user role(s) Website Users when performing an export. This will provide valuable analytics when looking at user behavior.
over 1 year ago in Configured Commerce / Admin Console & Import/Export 1 Shipped

Lazy load / Load More

Please add the ability to implement out of the box lazy load or a load more button on the PLP or any other page that has a lot of results. Pagination isn't user friendly not to mention it is very out dated.
over 1 year ago in Configured Commerce / CMS, Spire & Mobius 2 Shipped

Search / filter by user role in admin console

In the admin console, it would be very helpful to filter by and or search by user roles.
about 3 years ago in Configured Commerce / Admin Console & Import/Export / Users, Permissions & Security 4 Shipped

Support portal "Submit a request" form suggestion: add Sandbox2/Preview environment to CC Environment dropdown

The title pretty much says it all. This is in reference to this "Submit a request" form. The following form appears when you select "Configured Commerce (B2B)" for the Product drop down. (Pictured) Lately I've had a number of support request for w...
over 1 year ago in Configured Commerce / Technical 1 Shipped

Date input format controlled by system/website settings

Would be nice to have a system or website setting for changing the date format in form inputs.
over 1 year ago in Configured Commerce / CMS, Spire & Mobius 2 Shipped

List search

The ability to search all lists not just within a list as a number of the accounts have multiple lists and we don't yet have the ability to have sub folders within a list which is also a request
almost 2 years ago in Configured Commerce / Marketing & Promotions 3 Shipped

Lists - add the ability to have subfolders within the list

We would like to have the ability to have subfolders within the list for allowing better organization
almost 2 years ago in Configured Commerce / Marketing & Promotions 3 Shipped

Support Level 2 and 3 Data for CenPos Payment Gateway

We have a customer that requires to submit Level 2&3 data for credit card transaction. The customer uses CenPos as their payment gateway. That gateway currently does not support Level 2&3 data submission. Only Payeezy seems to be supportin...
almost 4 years ago in Configured Commerce / Technical 2 Shipped

Allow Saved Credit Card by Customer

The Saved Credit Card feature allows only to save credit cards by user profile. We have a business case for a customer which is to have a "Point of Sale" user that can access multiple customers. The Point of Sale needs to be able to submit orders ...
almost 4 years ago in Configured Commerce / Technical 0 Shipped

Make the `PageErrorWrapper` component overridable.

As a Developper, I want to be able to override the PageErrorWrapper component so that I can modify the provided HTML and logic resulting in better visual consistency across my website. We are using our own custom set of styling that requires more ...
almost 2 years ago in Configured Commerce / CMS, Spire & Mobius 2 Shipped