Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Showing 137

Workflow Step Fields

Customers do not have the ability to search and find all "like" steps across tasks and campaigns in the entire organization and show them in a calendar/list/timeline view in the plan module. On the calendar view users can choose to show all steps,...
almost 2 years ago in Content Marketing / Plan 0 Shipped

Create/Add a Folder within a Collection

The customer is hoping to have a Collection folder that would house all certain departments' branding assets. So within the one Collection folder, there would be a “Photos” folder, then a folder for “social media graphics”, then a folder for “Powe...
over 3 years ago in Content Marketing / DAM/Library 0 Shipped

Task Templates - overwriting the task Title

Hi Team, many thanks for intruducing the Task Templates - super helpful. I have observed an unexpected behaviour when creating a Task: 1) Fill in the 1st field - Title 2) Choose the Task template = Title gets overwritten by the template title whic...
11 months ago in Content Marketing / Tasks, Campaigns, and Events 5 Shipped

Open Related Object in New Tab from Work Request

We need to be able to right click on a task within a work request (via the related tab) and open the task in a new window. At the moment, the task opens in the same tab, so you lose the backlog view when you open the task.
almost 3 years ago in Content Marketing / Requests 0 Shipped

Delete selected items in Search & Navigation (Find) using Episerver UI

As a webmaster/developer I would like to delete items in Search & Navigation (Find) index. Reason: It happens that a document does not get deleted ind the search index, when deleted in Episerver. These items can show up in a search and result...
over 4 years ago in Search & Navigation 2 Shipped

'At Risk' Status for Tasks

It would be great to be able to find tasks that have overdue steps, but the overarching task due date has not yet passed. These tasks would be considered "at risk" just like campaigns are today.
almost 3 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Shipped

All-Day Events Across Global Calendars

The new addition of event times is great, but there are also cases where we want an event to show up on a single calendar day, regardless of time zones. (Think holidays, etc.) Setting an event from 12:00am - 11:59pm does not accomplish this becaus...
about 3 years ago in Content Marketing / Plan 1 Shipped

Show multiple currencies on the platform

My customer operates in multiple currencies (USD, GBP, EUROS). They would like to be able to see all three currencies available within ODP as they are a transacting business in multiple geographies.
about 2 years ago in Data Platform App 0 Shipped

Single Page Progressive Forms

At the moment with the way smart forms work, we add pagination. This means that any form with a lot of logic results in many pages. This means that users can’t easily refer back to previous answers, particularly when these forms are long. We would...
about 3 years ago in Content Marketing / Settings + Configuration 0 Shipped

Save Test URL(s) of a Page

Hi! As an Optimizely editor, it would like to be able to save the Test URL(s) in a page's settings so that it helps others on revisiting the settings to quickly grasp the conditions of a page and also to see the effects of any following adjustment...
about 3 years ago in Web Experimentation / Developer Experience / Experiment Authoring 6 Shipped