Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Enlarge Folder Selector When Sending Assets to Library

When pushing assets to the Library, the folder selector pop-up window is very small. This makes it a bit difficult to select folders. If we were able to extend the screen, this would resolve the issue.
over 3 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Show Campaign Number Beside Campaign Title in Tasks

It would be helpful if the campaign number appeared beside the campaign title._ _Now you have to hover over it to get the number, but it is there for the task and the work request.
over 3 years ago in Content Marketing / Plan 0 Future consideration

Customize Homepage Dashboard

Is it possible for our team to customize dashboard widgets? We're most interested in Task Efficiency, but we'll like to be able to adjust timeframe, zero-in on outlier tasks, and most importantly we need to be able to look at efficiency for a spec...
over 3 years ago in Content Marketing / Miscellaneous 0 Future consideration

Surface Task and Article GUID in Feeds

We are currently publishing via a feed and will be collecting “Applauses” (feedback from readers) on the site. We are looking to populate that number in the CMP using the API. But we can't, because the feed doesn’t surface the Article GUID nor the...
over 3 years ago in Content Marketing / Integrations 0 Future consideration

Add Link as Attachment in a Task

This is a request to add a field under the “attachments” section which links to (Gdoc) files that relate to the project. Today we can add attachments (paper clip or upload area) that ride along with the request. For assets that won’t change, this ...
over 3 years ago in Content Marketing / Plan 0 Future consideration

Cloudflare - Signed Exchanges

Cloudflare enabled Signed Exchanges to speed up Google search. Is there a possibility that it could be added as a new option to DXP configuration? https://blog.cloudflare.com/tag/signed-exchanges/
over 3 years ago in DXP Cloud Platform / Infrastructure mgmt. 0 Future consideration

Being able to see experiment data before the last reset

This would give more transparency about the development of an experiment. Now the data is simply gone :(
over 3 years ago in Feature Experimentation 0 Future consideration

Filtering for conversions by whitelisted users

Conversions from whitelisted users are useful for debugging and QA. They can however be distorting results from live data - especially on low total conversion metrics. Optimizely could mark the events in the moment of processing and offer an easy ...
over 3 years ago in Feature Experimentation 0 Future consideration

SQL Long term backup

We would like for Optimizely to consider long-term backups. The feature is there in Azure SQL, which is to enable Azure SQL LTR policy.
over 3 years ago in DXP Cloud Platform / Data management 0 Future consideration

Set Seed of Experiment Allocation

It would be helpful to set the seed of traffic allocation so that you know the same user (same user ID) would be in the same variation on both experiments. Essentially the distribution of V1 vs V2 would be the same numbers (between 0-10000) in bot...
over 3 years ago in Feature Experimentation / SDKs & Agent 0 Future consideration