Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Showing 89

Sort Organization Customer Group in alphabetical order

In Commerce Manager the built in property field "Organization Customer Group" are not sorted. A suggestion is to have this sorted in alphabetic order as default or even better possible to inject and create custom behaviours.
12 months ago in Customized Commerce / Technical 3 Investigating

Option to Have Bulk Edits to Project Lists

We want to be able to bulk update list items. Deleting, Removing or Adding products primarily to multiple lists at once.
12 months ago in Configured Commerce / Marketing & Promotions 2 Investigating

Ability to add web user role that can be added through the web interface

We would love to have the ability to add new web user role that can be assigned through the web interface by an Administrator to another web user. Currently, by default we only have Administrator, Buyer 3, Buyer 2 etc and we have created a new use...
about 2 years ago in Configured Commerce / Users, Permissions & Security 1 Investigating

Granular Permissions -include Debug tools

In the current Roadmap there is an item around Granular Permissions for the admin console based on user role. When we create console user access to add a Punchout Customer it also gives them access to Debug Bug on page - and we are hoping granular...
about 1 year ago in Configured Commerce / Users, Permissions & Security 1 Investigating

Make "Website" a rule type in the rules engine

Within the rules engine, user can select "customer fields" and "custom property fields" but are not able to select a website. Examples of where this would be useful: Promotions - use rules to make promotions applicable to one of many websites Prod...
about 2 years ago in Configured Commerce / Misc. 1 Investigating

Email CC's when test email is set

This is a request to either place the actual to/cc/bcc emails into the email body if the test email setting is on, OR at least let us customize MailMessage or the CheckTestMode method. It's basically impossible to test if cc and bcc functionality ...
about 2 years ago in Configured Commerce / Technical 3 Investigating

Restriction Groups for anonymous users

Our instance has multiple microsites and our current method of building our product catalog assigns each product to its category on every microsite. When users are logged in, we can correctly control the flow of presented products through Restrict...
about 1 year ago in Configured Commerce / Catalog & Assets 1 Investigating

"Remember me" automatically set

If you set "remember me" on login it shoud automatically be set the next time you log in.
about 1 year ago in Configured Commerce / Customers 4 Investigating

Enable Text Compression on the Pages

Opti configured commerce needs to enable text compression in the pages. It will improve the performance and improve the digital marketing scores.
about 1 year ago in Configured Commerce / Technical 5 Investigating

Web/Console user permissions

Currently, we are using Insite 5.1 and migrating to spire. There is a new requirement from the business to have a diversified user entitlements within the organization(so far identified about 50 different entitlements). After assessing the current...
about 1 year ago in Configured Commerce / Users, Permissions & Security 1 Investigating