Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Configured Commerce

Showing 84

Update Elastic Search Logic to sync Singular with Plural search Terms/Word

We are seeing a discrepancy when users search a singular vs a plural word. Example: Ideally we would expect proper results for both singular and plural word, example Projector and Projectors. When user search "projector" in search box to finds 253...
almost 2 years ago in Configured Commerce / Search 2 Shipped

Show order origination point (website/app) in admin console

In Insite Analytics you can see what orders originated from the mobile app, but in the admin console under cart history/order history this data is not available. It would be extremely helpful for reporting and troubleshooting to have this informat...
about 4 years ago in Configured Commerce / Misc. 1 Shipped

Being able to see color of variants selection

As a user, I would like to be able to choose my variant with a color picker to make my variant selection easier. With the actual dropdown menu, it's pretty hard to choose the variant that you want when you have more than 5 colors and when some see...
over 4 years ago in Configured Commerce / Catalog & Assets 0 Shipped

Admin console : permit select/deselect all or import from CSV

On the admin console when building groups for restrictions or building lists of stores and items to restrict, the console can only shows 100 items per page and the user needs to use the select the 'select all from page' checkbox for each page. See...
about 3 years ago in Configured Commerce / Misc. 1 Shipped

Remove or Toggle the imagePickerField Appending Width/Height to URL

There is a function (updateFieldWithWidthAndHeight) in the imagePickerField component of Spire that is going out to the URL to detect the source image’s width and height and then appending that to the end of the URL on field blur. Can this be remo...
about 2 years ago in Configured Commerce / CMS, Spire & Mobius 6 Shipped

Copy a promotion

Some of our promotions rules/results are complicated and repeating. I'd love to be able to copy a promo, rename it and reuse the parts I want without having to type them all in again.
over 4 years ago in Configured Commerce / Marketing & Promotions 1 Shipped

Default image badging overlay deactivates the link in that area of the image.

When using the image badge overlay, the overlay portion of the product image is not an active link, so users must click outside of the overlay, on the product image in order to click an active area. This is noticeable on the Product Listing Page, ...
over 1 year ago in Configured Commerce / CMS, Spire & Mobius / Marketing & Promotions 2 Shipped

Add Assigned User Role as optional column when Exporting Website Users

We are wanting to be able to add the assigned user role(s) Website Users when performing an export. This will provide valuable analytics when looking at user behavior.
over 1 year ago in Configured Commerce / Admin Console & Import/Export 1 Shipped

Lazy load / Load More

Please add the ability to implement out of the box lazy load or a load more button on the PLP or any other page that has a lot of results. Pagination isn't user friendly not to mention it is very out dated.
over 1 year ago in Configured Commerce / CMS, Spire & Mobius 2 Shipped

Search / filter by user role in admin console

In the admin console, it would be very helpful to filter by and or search by user roles.
about 3 years ago in Configured Commerce / Admin Console & Import/Export / Users, Permissions & Security 4 Shipped