Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

ADD FEEDBACK

Configured Commerce

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Visual Indicator to show more features within the Content Block of Rich Text

The Content Block within the Rich Text widget, should have a visual indicator to show there are additional options, i.e. add images, on the collapsed view.
9 months ago in Configured Commerce / CMS, Spire & Mobius 1 Gathering interest

Apple Pay Support

Please add Apple Pay as a Payment Gateway Submitted on behalf of customer, based on ticket 28493
over 4 years ago in Configured Commerce / Integration 0 Gathering interest

Configured Commerce Spire + CMP Publishing Integration

Talking with Configured Commerce Customer who is interested in CMP. They have a Marketing Team of ~20 and larger team which provides input of Marketing Materials at ~100. We would love a publishing connection between CMP and Configured Commerce Sp...
10 months ago in Configured Commerce / CMS, Spire & Mobius / Integration 1 Gathering interest

Impersonate Option from Additional Locations

Allow the ability to impersonate a customer from where you see their email. For example from the order history screen where you see created by. Allow quick impersonation from anywhere a user is listed.
10 months ago in Configured Commerce / Admin Console & Import/Export 1 Gathering interest

Export option for Order and Invoice History

Customer would like to be able to export order history and invoice history into an excel spreadsheet
over 2 years ago in Configured Commerce / Self-Service 1 Gathering interest

Partial search hits on variants

If you search for a title containing almost the entire title of a variant it falls back to the product instead of showing the variant. You need the complete variant number or the complete title to actually get a hit on a variant. We want a config ...
almost 2 years ago in Configured Commerce / Search 1 Gathering interest

Ability to add column of placed by username and filter, on order history page in admin panel

Problem: In the admin panel, if you navigate to sales section and go to the cart history page, you can add several columns to see that particular data in the table. One of these is the placed by username column and a filter for the same on top.If ...
over 2 years ago in Configured Commerce / Orders & Payment 2 Gathering interest

RFQ Notifications Sent to the User instead of Ship To/Bill To Contact

It makes no sense for a buyer to submit an RFQ to our business and then have our reply sent to the email address on file for the Bill To or Ship To. Each Bill To or Ship To will likely have more than one buyer supporting it. In many cases the cont...
over 2 years ago in Configured Commerce / Orders & Payment 1 Gathering interest

Sandbox IP Restriction

A nice enhancement that could be added to your native offer will be the be able to restrict per IP the sandbox environment. By doing this, we will be able to provide a list of IP when configuring the environment and hide it from the public area.
over 4 years ago in Configured Commerce / Technical 0 Gathering interest

Search Boost by Product Image

Use Case: As a Commerce Administrator, I am seeing the products with Images are more likely to sell online - and I want to boost those Products in Search. Request - allow me to boost Products with Images through configuration. Right now it's a man...
almost 3 years ago in Configured Commerce / Marketing & Promotions 4 Gathering interest