Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Add tags to the <head> tag directly rather than in code

We would like the ability to add tags directly in <head> vs in code
almost 3 years ago in Configured Commerce / CMS, Spire & Mobius 6 Shipped

Add 'out of stock' products for Saved Orders when backorders are disabled for pickup method

When you set Allow Backorders for Pickup setting is disabled, only the in-stock product is added back to the Cart Steps to Duplicate Add two products to the cart, one in stock at the selected warehouse and one out of stock Switch the fulfillment m...
about 1 year ago in Configured Commerce / CMS, Spire & Mobius 2 Shipped

The Social Media Icons for SPIRE CMS need Updating - Twitter is now X

No description provided
over 1 year ago in Configured Commerce / CMS, Spire & Mobius 2 Shipped

Add OrderSource and OrderDeviceType as an exportable field on Order History.

We would like to differentiate which orders in Order History (CustomerOrder table) were placed on the Mobile App and Web store. The fields of OrderSource and OrderDeviceType, which are in the CustomerOrder and OrderHistory tabes provide this infor...
about 1 year ago in Configured Commerce / Admin Console & Import/Export 3 Shipped

Add Entity Selection for Compare Pages - Product Detail

Pages that have context selector(PDP, PLP, Brands) can be difficult to compare within compare/publish workflow. We would like to show the selector on Compare revisions page so that it is easier to see the differences in the versions
5 months ago in Configured Commerce / CMS, Spire & Mobius 2 Shipped

Commerce 14 Market Name does not accept hyphen

We’re hitting an issue with one of the built-in validation rule of Commerce 14 when creating a new market. As you can see in the screenshot below, Opti framework doesn’t allow hyphen to be entered while our customer Laerdal Medical requires the hy...
over 1 year ago in Customized Commerce 2 Shipped

Set Max Quantity to be Ordered on a Product

Our business has a need to set a maximum quantity to be ordered on certain products on our website. Example - we have 100 in a SKU, but only want each customer to be able to order 2. It would be nice if we can set this up somewhere in the Console.
about 4 years ago in Configured Commerce / Catalog & Assets / Orders & Payment 5 Shipped

Add Website User Variables to Order Confirmation Email

It would be great to have the following website user variable added as options for Order Confirmation Email. UserLastName UserFirstName UserName
over 2 years ago in Configured Commerce / Marketing & Promotions 5 Shipped

No way to drag CMS pages into Commerce content

As a commerce catalog editor I want to be able to drag CMS pages into the content area on a piece of node content or entry content. It is simply not possible to view the CMS page tree in the Commerce context. I know of a workaround for Entry Conte...
about 3 years ago in Customized Commerce / Catalogs 2 Shipped

Request that user roles (eg. admin, buyer 1, 2, etc) be in the opti user exports

I request that user assigned roles be included as an option to be exported from the users in the admin console.
about 1 year ago in Configured Commerce / Admin Console & Import/Export 3 Shipped