Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Display Name Available As An Option During Product Export

When exporting products from the PIM, there should be an option to include a Property's Display Name or the Property Name to make it easier to compare with what is being imported.
about 4 years ago in PIM 1 Gathering interest

Allows displaying meta fields in single column layout

Meta fields on contacts, orders or organization are displayed with two columns layout. Sometimes this makes the UI cramped and difficult to navigate. Request the feature to allow displaying fields in a single column like the previous Commerce 13.
over 1 year ago in Customized Commerce / Technical 0 Gathering interest

Recently Purchase List at USER Level

Currently the Recently Purchased list shows previously purchased items at the customer # (company) level. It would be nice if you had the option to leave it like that or change to the username level. We have many customer #'s that sell plumbing an...
5 months ago in Configured Commerce / CMS, Spire & Mobius 1 Gathering interest

Allow UIHint.CatalogContent for ContentArea

We have need to allow multiple catalog items to be added to a contentarea and the picker does not allow this. There are workarounds but this seems like it would be core functionality.
over 1 year ago in Customized Commerce / Technical 0 Gathering interest

Full Screen CSS

Ability to toggle on full screen when editing CSS. Would be able to toggle on full screen mode when editing CSS via Rich Content > Advanced.
11 months ago in Configured Commerce / CMS, Spire & Mobius 1 Gathering interest

B2B2C Lists to Hide Pricing or Add Markup

As a distributor I'd like to be able to create custom lists for my clients where I can choose to show MSRP, MAP, or pricing with a markup on it. I'd like this functionality to be an option on a per list basis and updated when I'm creating the list...
11 months ago in Configured Commerce / Self-Service 1 Gathering interest

Configured Commerce fraud detection

Had a request from a customer wanting to add fraud protections such as: Rate limiting Bot detection Bot detection with javascript to identify headless browsers Captcha functionality - when users initially come into the site or users are starting a...
6 months ago in Configured Commerce / Users, Permissions & Security 1 Gathering interest

Enable DotLiquid in email subject, using the same model as the email body

As a business user I want to add dynamic fields to the email subject of emails sent by Configured Commerce. Specifically, the Subject field of an Email List (Marketing / Email Lists / <selected list>) Example: OrderConfirmation Subject: Orde...
6 months ago in Configured Commerce / Marketing & Promotions 1 Gathering interest

ServiceApi Media service XML support for complex types

Currently we are using ServiceApi and Media service to upload assets to all entry types in one of our customer' integration solution. This has proven to work quite well but misses one import feature as our assets require a property type that is no...
over 1 year ago in Customized Commerce / Technical 0 Gathering interest

Native Support for Implementing Microsoft Ads

Similar to the native integration for Google Ads GA4, it would be nice to have a native integration with ads.microsoft.com as well.
6 months ago in Configured Commerce / API 1 Gathering interest