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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.


We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Content Marketing

Showing 64

Manage Saved View Access

With thousands of users accessing the platform, curating saved views becomes imperative so that users see only what is important or relevant to them. Today, views are set to public (visible by all users in the org) or private only. Views are able ...
almost 2 years ago in Content Marketing / Plan 0 Shipped

Single Page Progressive Forms

At the moment with the way smart forms work, we add pagination. This means that any form with a lot of logic results in many pages. This means that users can’t easily refer back to previous answers, particularly when these forms are long. We would...
almost 3 years ago in Content Marketing / Settings + Configuration 0 Shipped

Add 'Select All' and 'Download' Buttons in Collections Tab in Library

It would be great if we could select all and then download everything in a collection at one time. We are using collections to put together "packets" for our sales team, and they often use them in the field when they aren't online. Downloading is ...
about 3 years ago in Content Marketing / DAM/Library 0 Shipped

Save Sorting in Saved Views

We'd like our saved views to include the sorting preferences in addition to filters, column setup, etc.
over 2 years ago in Content Marketing / Plan 0 Shipped

Add Timestamp to Attachments

We'd like to be able to see when an attachment was uploaded without having to scroll though the history tab. That way, we can quickly see which is the newest, especially when multiple assets have been added.
over 2 years ago in Content Marketing / Tasks, Campaigns, and Events 1 Shipped

Group In-App Notifications

Currently, the notificaionts are all together - tasks, campaigns, events, etc. all in one feed. It would be great if we could group them by similar objects to keep things cleaner.
over 2 years ago in Content Marketing / Notifications 0 Shipped

Global Search Improvements - Archived Indicator/Filter/Hide

From Global Search, it's currently impossible to tell whether a task or campaign is archived or not. I typically only want to see non-archived work when I'm searching, so it would be great to allow for either a filter or at least an indicator on t...
over 2 years ago in Content Marketing / Miscellaneous 1 Shipped

Include All Steps in "My Tasks" Tray

Is there any way to get the task tray to include tasks where the step has not yet reached "current step" but will in the future? This is a function that would be very useful for tracking deadlines as the Plan page can become quite busy and difficu...
over 2 years ago in Content Marketing 0 Shipped

Copy Task - Copy All Fields, Regardless of Workflow Settings

Currently, only the fields that are stored in the workflow settings carry forwarded to the copied tasks. When a user copies a task, they would think it should copy everything.
over 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Shipped

Character Count Limits for Fields

We need to enforce charcter count limit on text fields in the CMP as many will be published to downstream systems that already have character count limits in place. Without governance via CMP (the source of the data), character counts will need to...
almost 3 years ago in Content Marketing / Settings + Configuration 0 Shipped