Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

ADD FEEDBACK

DXP Cloud Platform

Showing 71

Feature request: Cloudflare Turnstile Support in DXP

Cloudflare Turnstile is a modern, privacy-friendly captcha solution that improves user experience. Since Cloudflare is already part of DXP, it would be great to see native support for Turnstile in the platform.
about 2 months ago in DXP Cloud Platform / Infrastructure mgmt. 0 Future consideration

Feature to export memory dump

Hi Team, In the PAAS portal, we can download database, and logs for any environment. Similarly, can we have an option to download memory dump with time range selection for any environment? Most of the time, the cause of timeout, and other unknow...
10 months ago in DXP Cloud Platform / Infrastructure mgmt. 0 Future consideration

Security: Add additional security on the backbone of the Optimizely Azure Infrastructure

Please consider adding additional value to Enterprise customers by adding additional security measures such as scanning for virus in data at rest: SQL Azure, Blobs, ... For example: https://learn.microsoft.com/en-us/azure/defender-for-cloud/defend...
over 2 years ago in DXP Cloud Platform / Infrastructure mgmt. 1 Future consideration

Enable Brotli Support For WebP and Avif

Brotli support can be enabled in Cloudflare for assets and is the best compression mechanism. Also for Core WebVitals we and many other solutions compress images to Avif (best) or WebP (second best) so that they are delivered in the best way. The ...
4 months ago in DXP Cloud Platform / Infrastructure mgmt. 0 Future consideration

Database Audit Logs for Compliance

Could you please consider to add a new section with in the PaaS Portal (preferably under the "Troubleshoot" section) that can be used to view the DB access logs, that contains details such as, Who access the DB and when ? and What actions are carr...
about 4 years ago in DXP Cloud Platform / Data management 4 Future consideration

Execute Manually run Scheduled Jobs on the Scheduled Job Server

When a scheduled job is executed on a schedule it is executed on the special Scheduler server instance. When a scheduled job is executed by running it Manually it appears it executes on one of the front end servers. This feedback request is to sug...
6 months ago in DXP Cloud Platform / Traffic management 0 Future consideration

Cloudflare 524 error page Statistics, Alerting and Customization request

When Cloudflare fails to load a page on our DXP hosted website we would like the ability to see statistics about the number of time the 524 error page was displayed to our users. We would like to request that statistics and/or alerting be made ava...
3 months ago in DXP Cloud Platform / Health reporting 0 Future consideration

Sendgrid Bounce back List

Customers would like the ability to have the list of emails on the Sendgrid bounce back list sent to them automatically or accessible within the DXC Dashboard/CMS. Current process requires them to submit a support ticket and request the informatio...
about 1 year ago in DXP Cloud Platform 2 Future consideration

Custom cultures in DXP

We are facing an issue with non-existing english language cultures for local markets. Ex en-IT. We would like the possibility to add custom cultures in DXP with CMS 12.
over 3 years ago in DXP Cloud Platform / Infrastructure mgmt. 1 Future consideration

Cloudfare DXC Paas Portal - Analytics Restricted View for Clients

Could we please have a “restricted analytics account view” in Cloudflare for our Instances? And if the above is not doable any chance to built a quick custom view with the API? Link : Building custom views · Cloudflare Fundamentals API : Cloudflar...
almost 4 years ago in DXP Cloud Platform / Telemetry 1 Future consideration