Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Content Marketing

Showing 321

Change completed date

I have an article that I published that I forgot to check off the final step and now it won't let me change the publishing date to reflect the actual publishing date.
about 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

DAM connector for CMS loses place when signing in

When you need to reauthenticate or sign in for the first time using the connector, it does not bring you back to the 'choose a file' screen. So you need to close that window and open it again from CMS
about 2 years ago in Content Marketing / DAM/Library 0 Future consideration

DAM CMS connector allows you to select any type of content when it shouldnt

In an "image" area or any other restricted area in the CMS, there are validation rules in the CMS to make sure you can only upload a particular type of asset. With the CMP dam connector, even though it opens the 'choose a file' window with just im...
about 2 years ago in Content Marketing / DAM/Library 0 Future consideration

Digital Whiteboard feature

Content production is hard work; teams must work together to align resources to support the best ideas. Beyond task assignments and meetings, teams need collaboration that feels real and facilitates true collaboration. My feature request is simila...
about 2 years ago in Content Marketing / Plan 0 Future consideration

Open PPT in App instead of Web

I was wondering if there was a way to have the option to open PPT in the app version instead of the web version, since the capabilities of the web version aren't as great compared to app version.
about 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Internal/External Comments

It would be a good idea to have an internal and external comment section on requests. This would help organize ideas and keep them in one place.
about 2 years ago in Content Marketing / Requests 0 Future consideration

Mark complete task button on top

Something i've noticed happen a lot are new people clicking the "Mark Complete" button at the top of the page and completing the entire task instead of their step. This has caused issues and made Projects miss deadlines because people weren't awar...
about 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Share multiple files at once

Sharing multiple files at once would be useful.
about 2 years ago in Content Marketing / DAM/Library / Plan 0 Future consideration

Website annotations - snapshot view

We have had issues surrounding the comment/annotation locations for websites not being found, and thus unable to reliably discern where on the page that user made the comment. We submitted a support ticket and found that it is due to them being ti...
about 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Veeva Task Names from Welcome

When creating an asset in Welcome and syncing it to Veeva, use the task name from Welcome, not the filename of the asset.
about 2 years ago in Content Marketing / Integrations 0 Future consideration