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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.


We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Content Marketing

Showing 321

Sort by Status in List View

Many of the list view columns are sortable, but status is not. It would be good to be able to group all overdue tasks, then in progress, for example. Today, the only way to see all overdue together is to filter, but then I have to filter separatel...
almost 3 years ago in Content Marketing / Plan 0 Future consideration

Improved Calendar on Step Due Dates

When changing the dates for the step due date - the entry space to input the dates has a specific abbreviation system and the calendar doesn’t scroll making it difficult to change to far apart dates.
almost 3 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Daily Digest of Work to cut down on notifications

It would be great if we could choose to receive either a daily or weekly digest of the work and activity in the system that members of the team are associated with. Something like this would cut down on the number of notifications we receive on a ...
over 1 year ago in Content Marketing / Notifications 0 Future consideration

Budgeting Breakdown Reporting

We use the budgeting feature for all of our campaigns, and we would like to be able to report on budget across all campaigns, but broken down by sub-campaigns (in addition to tasks).
about 3 years ago in Content Marketing / Miscellaneous 0 Future consideration

Make due date times optional

Hi! I would appreciate it if adding a due date "time" for tasks, workflow steps, etc. was optional! Not every task is that time-sensitive/specific, and having a due date time mandatory for every task makes it so that most people use it arbitrarily...
over 1 year ago in Content Marketing 1 Future consideration

Need Notes fields in Work Requests

In our business, we end up with a number of Work Requests that are OVERDUE, and there are 4-5 of us checking on those. It would be great to be able to quickly see the last time someone reached out - in the list view - so we wouldn't have to click ...
over 1 year ago in Content Marketing 0 Future consideration

Sync CMS pages to CMP Library

Unless we select every page individually from CMS there's no way to see them in our CMP library, search for a page, and add it to a task.
over 1 year ago in Content Marketing / CMS + CMP Publishing 0 Future consideration

Create a copy of an existing CMS page

We'd like to be able to select an existing page to use as the basis for a new page which we'll then edit and approve in CMP. Our team uses existing pages in CMS when possible to save time while creating new content. This reduces the time to produc...
over 1 year ago in Content Marketing / CMS + CMP Publishing 0 Future consideration

Share Saved Views with Another User/Team

Today, I can only either keep my saved views to myself or make them public for the whole instnace to see. But I'd like to be able to create a saved view and then share it with either a few other users or with my whole team, just like you can share...
about 3 years ago in Content Marketing / Plan 0 Future consideration

Show Unique Visitors for Each Source under the 'Channels' Tab of the Analytics Module

We would like to showcase unique visitors for each recorded source under the different channel categories.
about 3 years ago in Content Marketing / Analytics 0 Future consideration