Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Email daily that there are orders awaiting to be approved

Would like the ability to systematically send email reminders more frequently that there are orders awaiting to be approved
almost 2 years ago in Configured Commerce 1 Gathering interest

Display the "mapped to commerce" field values for system properties

The system properties aren't showing the "mapped to commerce" values -- specifically product number, product title, url segment, deactivate on. It's frustrating not being able to click them or view what it is mapped to. It makes it appear like the...
almost 4 years ago in PIM 2 Gathering interest

Videos

Instead of showing videos at bottom of PDP page in the tabs, allow videos to be included in the image area at top of page. One of your customer also asked to be able to see multiple images and videos in the product listing page. This could be a ni...
almost 4 years ago in Configured Commerce / Catalog & Assets 0 Gathering interest

Promotion Engine - multiple requests

Description: 1. Multitiered promotion – instead of having to set up 3 promotions/promo codes to accomplish one thing – example. Spend x amount of dollars and get y percentage off, next tier… 2x amount of dollars to get 2y percentage off.2. This ti...
almost 2 years ago in Configured Commerce / Marketing & Promotions 1 Gathering interest

Account Level - Create One Time Address

Description: Be able to turn this on/off at the account level vs all or nothing
almost 2 years ago in Configured Commerce / Users, Permissions & Security 1 Gathering interest

Way to restore a product

Sometimes products are deleted/removed accidently and customers would like a way to 'restore' it
about 2 years ago in Configured Commerce / Catalog & Assets 1 Gathering interest

Ability to undo a delete action for assets

When accidently deleting a folder with a lot of images, it would be great to be able to undo and recover the folder.
about 2 years ago in Configured Commerce / Catalog & Assets 0 Gathering interest

Re-Activation Account Email Job

The feature would be a Job Postprocessor that would allow a customer to automatically send out account activation reminders for accounts with the email status of EmailNotSent. The job would require very little configuration on the end users part a...
about 2 years ago in Configured Commerce / Integration 1 Gathering interest

Customer Lists - Reporting

Tied into my other request it would be nice to have reporting on the list feature as well: How many customers are using listsItems most frequently put on listsTop items purchased from the listsAverage # of items on a list Also more complex reporti...
over 4 years ago in Commerce Analytics 0 Gathering interest

Abandoned Cart Data

The ability to send abandoned cart emails is great, but I would also like to see the ROI. Open rate, click through rate, how many customers actually completed a purchase of one of those items....etc. Not sure if this is something that needs to be ...
over 4 years ago in Commerce Analytics 0 Gathering interest