Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Content Marketing

Showing 321

I cannot link to a specific timestamp in a YouTube video

Optimizely does something to my links, such that I am unable to link directly to a specific timestamp within a YouTube video. Example: For this YouTube video (https://www.youtube.com/watch?v=7qTiT5GGm4M), I want to link to the 22 minute 0 second t...
about 1 year ago in Content Marketing 1 Future consideration

New workflow button needed

Need a button that allows "Approved with changes"
about 2 years ago in Content Marketing / Settings + Configuration / Tasks, Campaigns, and Events 0 Future consideration

Ability to add Watchers to Routing Rules

When definining Routing Rules, it would be great to have the ability to add Watchers for the rule (similar to the "Notification Recipient"). This use case is needed when the watcher is not actively involved in the work request, but should be autom...
about 2 years ago in Content Marketing / Settings + Configuration 2 Future consideration

Add parent Camapign ID to Download as CSV file

Function in multiple locations e.ga Plan view
about 2 years ago in Content Marketing / Plan 0 Future consideration

Additional Template Logic Available

In my form, I have a multi-select dropdown and based on whether the requester has "included" one of the selections or not included that selection, determines whether one field should be showing next or another field should be showing next. Specifi...
about 2 years ago in Content Marketing / Settings + Configuration 1 Future consideration

Restrict design drafts and workflows

Designers need to be able to post drafts for creative review and feedback. Requestors should not be able to see that workflow, feedback or drafts until a draft is shared with them.
about 2 years ago in Content Marketing / Tasks, Campaigns, and Events 1 Future consideration

Column filters and reporting based on form variables

Need to define columns to be included in reporting views along with ability to sort every column. Need to add form variables in specific parent columns and allow filter by project type.
over 2 years ago in Content Marketing / Plan 0 Future consideration

Timekeeping

Need to allow team members to add time entries for all work on projects for reporting purposes; would like system to close time entry access at a certain time at the end of each week.
over 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Proofing & Versioning Button - More Prominent

The Pencil icon for Proofing & Versioning seems to get overlooked, often by collaborators needing to review a piece of content. I suggest a more prominent button that includes text so that it is more visible. Bonus to also include a little red...
over 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Unique User Identifier

We need to find an element or variable that we can use to uniquely identify the ContentOne users. The best value would be an email address as this is always completely unique for everyone. However, it can also be something else like a company spec...
over 2 years ago in Content Marketing / Miscellaneous 0 Future consideration