Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Increase file upload size for nginx server

OOTB hosting does not allow to upload image or document larger than 5 MB. This is due to "nginx server not allow to upload file which is larger than defined size in nginx config file" . Expectation : Increase the file size limit.
about 3 years ago in Configured Commerce / Catalog & Assets / Technical 0 Gathering interest

Support translation APIs (e.g. Deepl)

Certain customers have to support multiple languages and don't always have available resources to translate the content of their catalog, pages and attributes. Permitting the integration with translation systems (like Deepl) would accelerate the s...
about 3 years ago in Configured Commerce / Integration 2 Gathering interest

Feature requirement: Move large number of catalog entries with shared properties to categories

I as a commerce content creator/editor want to be able to move products in mass to a different category. The current move functionality makes this impractical, especially when businesses may need to move thousands of product entries to a different...
about 3 years ago in Customized Commerce / Catalogs 0 Gathering interest

Need to grey-out/disable reorder button

Commerce->Order Mangement->Orders->(choosing an order)->REORDER We need to disable/grey-out that reorder option so if the user tries to click on reorder button, no action should take place. It must be disabled.
over 1 year ago in Customized Commerce / Orders 1 Gathering interest

Provide a way to get relations in batch

The IRelationRepository interface contains methods to find relations between nodes and entities. However, the only API it has allows for only one content reference to be looked up. We want a batch interface for this repository, eg. IEnumerable<...
over 3 years ago in Customized Commerce / Catalogs 0 Gathering interest

Job log export functionality

When a job fails in the production cloud environment, it is difficult to review all the log information. The investigator has to click the eyeball to view the entire log statement. Then when they back out, the have to locate the next log in the li...
over 3 years ago in Configured Commerce / Integration 0 Gathering interest

Market Filter should also be added to NodeContent

EntryContentBase has a MarketFilter property to control which markets the entry should be show on (provided the developers read and act on it). I would like to see the same property and logic on the NodeContent type. In some scenarios we would lik...
over 3 years ago in Customized Commerce / Catalogs 0 Gathering interest

Promotion usage report

At the moment there is no way to get a list of orders that used a promotion. It would be very helpful to get a report that showed what was ordered and how much was spent to analyse the effectiveness of a promotion code.
over 3 years ago in Customized Commerce 0 Gathering interest

Wishlist Function for Commerce Cloud

No description provided
over 3 years ago in Customized Commerce / Catalogs 0 Gathering interest

Email daily that there are orders awaiting to be approved

Would like the ability to systematically send email reminders more frequently that there are orders awaiting to be approved
almost 2 years ago in Configured Commerce 1 Gathering interest