Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Showing 137

Improved CMP Search

Hard to find things in this tool when using the search bar unless you're using exact verbiage
about 2 years ago in Content Marketing / Miscellaneous 1 Shipped

Extend list of recent deployments in PAAS Portal with a "show more" option

As a web developer I want to be able to see all past deployments so that I can inform my client of deployment in any period, resulting in a well-informed, satisfied client.
about 4 years ago in DXP Cloud Platform / Code deployment 2 Shipped

Edit image - Custom crop presets

The ability to add my own custom crop presets would be very helpful-we have 5 or 6 preset dimensions we need to crop to for our site and being able to do that from the photo editor quickly would be awesome.
about 2 years ago in Content Marketing / DAM/Library 1 Shipped

Assets in the DAM and Work Requests - Report Generation/Self-Help

Please allow Admins to generate their own reports of (1) Assets within the DAM and (2) Work Request records. Example fields for reporting 1) DAM Asset Reporting:Asset GUID Asset Title Asset Type Version CMP Link Folder Name Created At Modif...
about 2 years ago in Content Marketing / DAM/Library 2 Shipped

Unable to segment archives experiment results

I recently realized that once experiments are archived you can no longer unarchive them. Optimizely results page currently prevents you from using segments on the results of archived experiments and you also can't unarchive experiments to apply se...
over 2 years ago in Experimentation Analytics / Results Page 0 Shipped

Connector support for synchronize data to Content Graph

We need to add additional content to the Graph, and build references between CMS content and additional content.
over 2 years ago in Optimizely Graph 0 Shipped

Stand-alone Content Graph

The Graph should be available to all Optimizely customers on SaaS, PaaS or self-hosted.
over 2 years ago in Optimizely Graph 0 Shipped

Add Async/Await APIs to avoid thread pool exhaustion

Multiple interfaces within the product are forcing clients and partners to abandon proper async/await implementations because the product does not implement async itself. This means that even if solutions properly implement async, they will eventu...
over 4 years ago in Search & Navigation 2 Shipped

Clearly note tasks with overdue steps from campaign view

When you are looking at the tasks in a campaign is quite easy to see if a task is overdue (or incomplete past its due date), but its not as easy to find if a task has an overdue step. The campaign status bar will show that X% of steps are overdue ...
over 2 years ago in Content Marketing / Plan 2 Shipped

Send an email notification when a DXC deployment completes Step 2

At the moment an email notification is sent when Step 1 of a DXC deployment completes but it would also be very useful to receive an email notification when Step 2 completes so we don't have to manually check the deployment progress.
over 4 years ago in DXP Cloud Platform / Code deployment 5 Shipped