Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

ADD FEEDBACK

Settings + Configuration

Showing 44

Make Campaign Start and End Date Mandatory

We would like a setting at the admin level that would enforce the user to have to provide those dates at the Campaign creation level. Ideally, if the user does not fill them in and clicks “create”, it won’t let the user create the campaign and hig...
about 3 years ago in Content Marketing / Settings + Configuration 0 Future consideration

If/Then Field Completion

We have a number of fields where we want to include an "other" option, then have users fill in a text field with the information that's required. For example - we have a field with office addresses in it. A user can either select one of those addr...
over 3 years ago in Content Marketing / Settings + Configuration 0 Future consideration

Allow Add/Remove actions on task-level workflow edits

We'd like to be able to make updates to add/remove workflow step actions from directly on a task when editing a workflow.
about 3 years ago in Content Marketing / Settings + Configuration / Tasks, Campaigns, and Events 0 Future consideration

Allow a singular, remaining sub-step to become the main step by retaining all its information

I noticed that if I have multiple sub-steps within a step and need to remove all but one, the remaining sub-step's information (step name, description) doesn't convert into a main step. Instead, the main step's original name stays the same, and th...
almost 3 years ago in Content Marketing / Settings + Configuration / Tasks, Campaigns, and Events 0 Future consideration