Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

ADD FEEDBACK

Settings + Configuration

Showing 66 of 1913

Default Task Sharing

We'd like to see default task sharing settings as well as default campaign sharing settings. With the ability to create tasks without a campaign, it feels necessary to have this option, since currently campaign-less tasks are by default private, m...
about 3 years ago in Content Marketing / Settings + Configuration 0 Future consideration

Pre-select a Brief Template When Creating a Workflow

We have certain brief templates that are always used with certain workflow templates, and we would like to tie them together. For example - every time we use the creative assets workflow, we would like to prompt use of the the creative assets brie...
over 2 years ago in Content Marketing / Settings + Configuration 0 Future consideration

Edit title field on templates

I wish I could edit the "Title" field in templates to reflect a different name. I can add what format I'd like them to use for the title, but I don't like that it's a required field.
almost 2 years ago in Content Marketing / Settings + Configuration 0 Future consideration

Ability to add brief template in workflow settings

When creating a workflow it would be good to have the ability to choose a template to associate it with so that when a user creates a new task using that workflow, a briefing template would automatically be added to the brief tab. Currently, the u...
about 2 years ago in Content Marketing / Settings + Configuration / Tasks, Campaigns, and Events 0 Future consideration

Allow Sections in Fields Tab

Similar to how we can build sections on the templates/briefs, we'd like to be able to mirror those sections on the Fields tab of the Content. With a number of fields being completed by different users/teams, we could use the organization to keep u...
about 2 years ago in Content Marketing / Settings + Configuration 0 Investigating

Logic in workflows

We would like the ability to add logic in workflows.
about 2 years ago in Content Marketing / Settings + Configuration 1 Future consideration

Require assignees for steps upon task creation

It would be useful if we had the ability on the task (or even on the step) level to require that an assignee be set for a task to be created.
about 2 years ago in Content Marketing / Settings + Configuration / Tasks, Campaigns, and Events 0 Future consideration

Media Library Folders Stop Showing Pictures After 1000ish

As we found out how easy it is to delete a Media Folder of live images so easily. And not be able to undo that function recently. We also found out the Library's cut off at a certain number of images. We can no longer see images alphabetically tha...
about 1 year ago in Content Marketing / Settings + Configuration 0

New workflow button needed

Need a button that allows "Approved with changes"
about 2 years ago in Content Marketing / Settings + Configuration / Tasks, Campaigns, and Events 0 Future consideration

Ability to add Watchers to Routing Rules

When definining Routing Rules, it would be great to have the ability to add Watchers for the rule (similar to the "Notification Recipient"). This use case is needed when the watcher is not actively involved in the work request, but should be autom...
about 2 years ago in Content Marketing / Settings + Configuration 2 Future consideration