Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Catalog & Assets

Showing 35 of 1913

Content Field on Product Detail Page Should be Controlled by CSS

In configured commerce, go to: Admin Console > Catalog > Products, then select a product and go to the "Content" area. There is a rich text editor field for adding product description/detail info. This editor gives the option to change fonts...
8 months ago in Configured Commerce / Catalog & Assets 1 Investigating

Fix bundles to work like they are described in commerce connect

Currently bundles and kits work identically in Configured commerce - allowing you to create a BOM. I have reached out to support and they tell me these are identical features so I'm not sure why they both exist in Configured commerce. For users wh...
8 months ago in Configured Commerce / Catalog & Assets 1 Investigating

Burned by NO Backup Again

On two different occasions we had administrators accidently delete whole folders of Media content when they thought they were deleting a single file. Yes I know the message says you are deleting a folder. But it still happens and when it does ther...
over 2 years ago in Configured Commerce / Catalog & Assets 0 Investigating

View Only Product Enhanced Configurations

It would be nice to have an additional toggle similar to View only product (Can't Buy) but the action would turn off or on pricing and availability. It would also be nice if both toggles (existing View only product and new View pricing and availab...
almost 2 years ago in Configured Commerce / Catalog & Assets 3 Investigating

Allow product visibility rules to be applied en masse

With the product visibility enhancement release in the Feb 2023 release of Configured Commerce, rules can be added to the products to determine for which customers the product is View Only for. Currently, there is no way to apply these visibility ...
almost 2 years ago in Configured Commerce / Catalog & Assets 1 Gathering interest

Restriction Groups for anonymous users

Our instance has multiple microsites and our current method of building our product catalog assigns each product to its category on every microsite. When users are logged in, we can correctly control the flow of presented products through Restrict...
about 1 year ago in Configured Commerce / Catalog & Assets 1 Investigating

Get notifcation if product is in stock

We wanted to have a new feature that would help a customer get registered to an email feed when a product will be back in stock. In the mobile application, this could be a push notification instead
almost 4 years ago in Configured Commerce / Catalog & Assets 1 Gathering interest

Provide way to identify Parent Products which have Variants with more than one trait

We are trying to identify the product pages where we have more than two drop downs. Is there a way to do this?
over 1 year ago in Configured Commerce / Catalog & Assets 1 Gathering interest

Create private subdomains for CDN images and pdf hosting

Optimizely is in the process of putting a CDN in place for all Spire Sites and Classic sites that have migrated to containers. CDNs are great to improve site speed, however, best practice would be to implement the CDN as a subdomain of the main si...
almost 3 years ago in Configured Commerce / Catalog & Assets / Technical 0 Investigating

Increase file upload size for nginx server

OOTB hosting does not allow to upload image or document larger than 5 MB. This is due to "nginx server not allow to upload file which is larger than defined size in nginx config file" . Expectation : Increase the file size limit.
about 3 years ago in Configured Commerce / Catalog & Assets / Technical 0 Gathering interest