Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

ADD FEEDBACK

Infrastructure mgmt.

Showing 28

Text messaging alerts

When a customer is having platform issues at their site(s), our Incident Management team gets an automated ticket that also get sent to the customer's alert contact list.However, many users need to actively update their email inboxes to be able to...
about 2 years ago in DXP Cloud Platform / Infrastructure mgmt. 3 Future consideration

Access to container / docker logs

As a developer, I want to access and download container/docker logs from PaaS portal and my environments, just as I can download application logs. This will help me find useful information when a container crashes or fails to start. See attached d...
7 months ago in DXP Cloud Platform / Infrastructure mgmt. 0 Future consideration

Support Early Hints in Cloudflare

Providing a means to enable the Early Hints feature in Cloudflare, which is included in all plans, could potentially improve performance drastically. Enabling through PaaS portal is prefereable but a support ticket would be fine aswell. https://de...
5 months ago in DXP Cloud Platform / Infrastructure mgmt. 1 Future consideration

PaasPortal feature to enable site maintenance mode

A control/button in the Paasportal to set the site into maintenance mode. Currently we can only enable maintenance mode with a deployment - which we might not want to do.
almost 3 years ago in DXP Cloud Platform / Infrastructure mgmt. 0 Future consideration

Exclude the hostnames in manage websites when using PaaS Portal to copy database and blobs between environments

For CMS customers that need to copy database and blobs using PaaS Portal, the environment-specific web hostnames (Admin > Config tab > Manage Websites) become overwritten. Therefore, users wishing to view content in the preproduction system ...
over 3 years ago in DXP Cloud Platform / Infrastructure mgmt. 6 Future consideration

Using HTTP/2 calls from the Server

HTTP/2 is more performant than the current HTTP 1.1 and it is already available on the Cloudflare side, it would nice if it could be used when integrating with other systems. Faster calls on the server should add to the overall speed of the applic...
5 months ago in DXP Cloud Platform / Infrastructure mgmt. 0 Future consideration

Automatic purging of CloudFlare CDN Cache when content are deleted in Episerver

In Episerver DXP we get a CDN from CloudFlare. Great! If an editor deletes a media file in edit mode, the file can still be cached for hours in the CDN. This could be bad if the content really NEEDS to be removed right away, and the editor is not ...
over 4 years ago in DXP Cloud Platform / Infrastructure mgmt. 2 Future consideration

Service API upload path and message storage

Upload path Currently Service API uploads import data to the web app disk. This is first of all problematic in a load balanced server setup. A file can be uploaded to one server but when the commit request is sent, there is no guarantee that it wi...
about 3 years ago in DXP Cloud Platform / Infrastructure mgmt. 1 Future consideration

Editing Cloudflare's custom error pages in DXP PaaS portal

In case of issues it's not looking good that the signature of error and challenge pages is Cloudflare. Customers want to control all content that could be served to their visitors. It would be very useful if an DXP administrator could upload or ed...
almost 4 years ago in DXP Cloud Platform / Infrastructure mgmt. 0 Future consideration

Feature request: Cloudflare Turnstile Support in DXP

Cloudflare Turnstile is a modern, privacy-friendly captcha solution that improves user experience. Since Cloudflare is already part of DXP, it would be great to see native support for Turnstile in the platform.
about 2 months ago in DXP Cloud Platform / Infrastructure mgmt. 0 Future consideration